Accessibility Statement
This statement was last updated on 22nd July 2026.
Therapy With Nancy is committed to making our services and website accessible to everyone, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and continually work to improve the experience for all visitors and clients.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Our Commitment
We want everyone to be able to access information about our counselling, psychotherapy, coaching, and burnout‑focused support. Whether you engage with us online or outdoors, accessibility and inclusion are central to how we work.
We strive to ensure our website and services are:
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Perceivable – content is presented clearly and accessibly
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Operable – easy to navigate and interact with
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Understandable – written in plain, supportive language
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Robust – compatible with assistive technologies
Website Accessibility Features
To support accessibility, our website includes:
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Keyboard‑friendly navigation
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Text alternatives for images
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Clear headings and consistent page structure
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High‑contrast colour combinations
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Responsive design for mobile, tablet, and desktop
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Compatibility with screen readers and other assistive tools
Service Accessibility
We offer:
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Online sessions, accessible to clients using screen readers, captioning tools, or other digital supports
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Outdoor sessions, with consideration for mobility needs, sensory sensitivities, and environmental comfort
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Flexible communication options for clients who prefer written, audio, or simplified information
If you have specific accessibility needs for therapy sessions, we will work with you to make reasonable adjustments wherever possible.
Ongoing Improvements
We regularly review our website and services to identify and address accessibility barriers. As we grow and update our content, accessibility remains a core priority.
Feedback and Contact Information
If you experience any difficulty accessing our website or services, or if you have suggestions for improvement, we welcome your feedback.
You can contact us at:
Email: nancy.cerritelli@pm.me
Phone: 07462 580539
We aim to respond within 5 business days.
Third‑Party Content
Our website may link to external platforms or resources. We cannot guarantee the accessibility of these third‑party sites, but we appreciate feedback if you encounter issues.
Preparation of This Statement
This accessibility statement was prepared on 22 July 2026. It will be reviewed annually or whenever significant updates are made to the website or services.